EnaSolar error codes explained

Check that the DC switch is turned ‘ON’, the solar array is fully exposed to sunlight and the polarity of the DC input.

What you can do

• Do not touch the DC isolators, cables or connectors
• Call your installer - this points to a wiring problem that needs a licensed electrician

GT series grid-tie inverter · Guide only. All work must be done by a licensed electrician. Get help with this code

Check that the AC switch is turned ‘ON’ and the AC circuit breaker is on at the switchboard.

What you can do

• Check whether the rest of your house or street has power, and check your network operator's outage map
• Check the switchboard for a tripped solar/inverter breaker - reset it once only; if it trips again, leave it off and call an electrician
• Once normal power is back the inverter usually reconnects on its own within a few minutes
• If the power is normal but the alarm stays, call your installer

GT series grid-tie inverter · Guide only. All work must be done by a licensed electrician. Get help with this code

Isolated Earth - this means there is less than 50kΩ between the positive or negative DC input and earth. That is the cabling for the solar array has developed a fault from either the positive or negative input to ground. This will display the message ‘PV Earth Fault’ and will continue to operate.

What you can do

• Do not touch the panels, rooftop isolators or DC cables
• Note the code and whether it appears in wet weather or early morning - this helps the electrician
• If it clears by itself once things dry out, still let us know if it keeps returning
• Call a licensed electrician or Total Solar - insulation and earth faults need testing with proper equipment

GT series grid-tie inverter · Guide only. All work must be done by a licensed electrician. Get help with this code

Positive or negative earth - If this alarm is generated, a current greater than 1A has blown the Earth Fuse. Once the fault has been rectified, the fuse will need to be replaced. See below for the procedure.

What you can do

• Do not touch the panels, rooftop isolators or DC cables
• Note the code and whether it appears in wet weather or early morning - this helps the electrician
• If it clears by itself once things dry out, still let us know if it keeps returning
• Call a licensed electrician or Total Solar - insulation and earth faults need testing with proper equipment

GT series grid-tie inverter · Guide only. All work must be done by a licensed electrician. Get help with this code

Check that the wireless settings match with the access point.

What you can do

• Check that your home Wi-Fi/internet is working and restart your router
• Wait an hour - monitoring often reconnects by itself
• If the inverter screen also shows a fault, or the alarm stays for more than a day, call your installer

GT series grid-tie inverter · Guide only. All work must be done by a licensed electrician. Get help with this code

Check that the WEP key and WEP authentication type, or WPA passphrase, match with the access point.

What you can do

• Note the code, date and time and check the monitoring app
• Restart the system once using the owner shutdown/start-up steps in your manual if it allows
• If it comes back, call your installer

GT series grid-tie inverter · Guide only. All work must be done by a licensed electrician. Get help with this code

Check the WEP key and WEP authentication type, or WPA passphrase, match with the access point. Check that MAC filtering is not enabled on the access point. If it is then disable it, or add the MAC address of the inverter to the allowed list.

What you can do

• This normally means the battery is low or has reached its reserve level
• Let the system recharge from solar or the grid - check the state of charge in the app
• If the battery never charges or stays at 0% for more than a day of sunshine, call your installer

GT series grid-tie inverter · Guide only. All work must be done by a licensed electrician. Get help with this code