SolarEdge Residential single/three-phase inverters (incl. HD-Wave, StorEdge) error codes explained

Arc-DSP1

What you can do

• Keep clear of the inverter, panels and DC cables, and do not touch any isolators
• Note the code, date and time
• If you smell burning or see smoke, get everyone out and call 000
• Call a licensed electrician or Total Solar - an arc fault means a DC wiring or connector problem that must be inspected

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Arc-DSP2

What you can do

• Keep clear of the inverter, panels and DC cables, and do not touch any isolators
• Note the code, date and time
• If you smell burning or see smoke, get everyone out and call 000
• Call a licensed electrician or Total Solar - an arc fault means a DC wiring or connector problem that must be inspected

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Tx test (previously known as arc test error)

What you can do

• Keep clear of the inverter, panels and DC cables, and do not touch any isolators
• Note the code, date and time
• If you smell burning or see smoke, get everyone out and call 000
• Call a licensed electrician or Total Solar - an arc fault means a DC wiring or connector problem that must be inspected

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Relay feedback

What you can do

• Note the code, then restart the system once using the owner shutdown/start-up steps in your manual
• If the code comes back, call your installer - this is an internal fault that needs a licensed electrician or the manufacturer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Night Mode is an inverter status indicating that the input voltage is below 6V DC.

What you can do

• This is normal at dawn, dusk, in heavy cloud or when panels are shaded
• No action needed if it clears once the sun is up
• If it shows in full sun, call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

AC voltage surge

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

AC voltage surge

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

AC voltage surge

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is high.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is high.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is high.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is high

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Line voltage is low

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

If the error flags on all three phases at the same time, there is most likely a DC related issue on site.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

If the error flags on all three phases at the same time, there is most likely a DC related issue on site.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

If the error flags on all three phases at the same time, there is most likely a DC related issue on site.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L1 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L2 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L3 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L1 is lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L2 is Lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L3 is Lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L1 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L2 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L3 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L1 is lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L2 is Lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L3 is Lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L1 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L2 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L3 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L1 is lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L2 is Lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L3 is Lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L1 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L2 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L3 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L1 is lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L2 is Lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L3 is Lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L1 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L2 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L3 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L1 is lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L2 is Lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L3 is Lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid is down. When AC grid voltage returns the inverter will restart after the reconnection time

What you can do

• Check whether the rest of your house or street has power, and check your network operator's outage map
• Check the switchboard for a tripped solar/inverter breaker - reset it once only; if it trips again, leave it off and call an electrician
• Once normal power is back the inverter usually reconnects on its own within a few minutes
• If the power is normal but the alarm stays, call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid is down. When AC grid voltage returns the inverter will restart after the reconnection time.

What you can do

• Check whether the rest of your house or street has power, and check your network operator's outage map
• Check the switchboard for a tripped solar/inverter breaker - reset it once only; if it trips again, leave it off and call an electrician
• Once normal power is back the inverter usually reconnects on its own within a few minutes
• If the power is normal but the alarm stays, call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

DC/AC in-stage overvoltage

What you can do

• Do not touch the DC isolators or cables
• Note the time - this often shows on cold, very sunny mornings
• Call your installer - the panel strings may need to be checked against the inverter's limits

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

DC/AC out-stage overvoltage

What you can do

• Do not touch the DC isolators or cables
• Note the time - this often shows on cold, very sunny mornings
• Call your installer - the panel strings may need to be checked against the inverter's limits

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

DC/AC in-stage overvoltage

What you can do

• Do not touch the DC isolators or cables
• Note the time - this often shows on cold, very sunny mornings
• Call your installer - the panel strings may need to be checked against the inverter's limits

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

DC/AC out-stage overvoltage

What you can do

• Do not touch the DC isolators or cables
• Note the time - this often shows on cold, very sunny mornings
• Call your installer - the panel strings may need to be checked against the inverter's limits

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

DC/DC in-stage overvoltage

What you can do

• Do not touch the DC isolators or cables
• Note the time - this often shows on cold, very sunny mornings
• Call your installer - the panel strings may need to be checked against the inverter's limits

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

DC/DC out-stage overvoltage

What you can do

• Do not touch the DC isolators or cables
• Note the time - this often shows on cold, very sunny mornings
• Call your installer - the panel strings may need to be checked against the inverter's limits

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Vin min

What you can do

• Note the code, date and time and check the monitoring app
• Restart the system once using the owner shutdown/start-up steps in your manual if it allows
• If it comes back, call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Power module voltage imbalance

What you can do

• Note the code, time and whether it clears by itself
• You may restart the system once using the owner shutdown/start-up steps in your manual. Do not open covers or touch cabling
• If the code returns or the system stays offline, call your installer - internal faults are a warranty/technician job

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Power module voltage imbalance

What you can do

• Note the code, time and whether it clears by itself
• You may restart the system once using the owner shutdown/start-up steps in your manual. Do not open covers or touch cabling
• If the code returns or the system stays offline, call your installer - internal faults are a warranty/technician job

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is above the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is below the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is below the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

Grid voltage is below the country limit.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L1 is lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L2 is Lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L3 is Lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L1 is lower than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L2 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The frequency measured on L3 is higher than the thresholds

What you can do

• This is caused by the mains frequency moving outside the allowed range, usually briefly
• The inverter reconnects by itself once the grid is stable
• If it keeps happening, note the times and call your installer

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The line to neutral voltage on the AC side of the system is out of range, based on the trip points set by the country code.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code

The line to neutral voltage on the AC side of the system is out of range, based on the trip points set by the country code.

What you can do

• This is usually caused by the mains supply, not the solar system
• The inverter normally reconnects by itself once grid voltage is back in range
• If it happens often (especially on sunny afternoons), note the times and call your installer - they can check the voltage and settings and talk to the network if needed

Residential single/three-phase inverters (incl. HD-Wave, StorEdge) · Guide only. All work must be done by a licensed electrician. Get help with this code